The same questions, all day
Status, schedules, balances. Each answer is already in your database.
For software SaaS with paying customers
Let customers get things done in your product, just by asking.
Add a BoringOps agent to your website, WhatsApp, Telegram, or your own mobile app. It answers from your FAQ, completes the three actions you choose through your API, and asks the customer to confirm before anything changes.
- Installed with you
- Customers confirm every change
- Unclear chats go to your team
Placeholder
Your product screenshot
1200 × 800
The problem
Your support team has become the slowest API in your product.
Customers can't find the button, so they message support. Support opens the admin panel, clicks three times, and replies. Multiply that by every customer, every day.
Simple changes wait for a person
Rescheduling or updating a phone number takes hours, not seconds.
Chatbots that can only talk
A FAQ bot sends a help link. The customer still has to message support.
What you get
FAQ is the front door. The actions are the point.
A generic FAQ bot is easy to copy. The useful part is a lookup or a change inside your product, shown to the customer before it is saved.
1 · Your FAQ
Repeat questions are answered from the content you approve. Missing answers are never invented.
2 · Three actions
You choose three: check a payment, move a booking, create a ticket, update a record. Not the whole product.
3 · Your team
Anything outside those actions, or unclear, is handed to your support person with the full chat.
Example actions
Pick the three your support team does most.
Read-only lookups answer right away. Anything that changes data waits for the customer's yes.
Read-only
Lending
Installment status
"Cicilan saya bulan ini sudah masuk?"
Needs a yes
Clinics, salons
Reschedule a booking
"Bisa pindah ke Kamis sore?"
Read-only
Schools
Tuition and invoices
"Tagihan SPP Oktober berapa?"
Read-only
Logistics
Track a shipment
"Resi BO-2291 sampai mana?"
Needs a yes
HR software
Submit a leave request
"Saya mau cuti 20–22 Okt."
Needs a yes
Property
Report a repair
"AC unit 12B bocor."
Mobile
Inside your mobile app, too.
If your customers live in your iOS or Android app, the agent can live there with them. You add one hosted chat screen; the actions and confirmations work exactly as they do on the web.
- React Native, Flutter, Swift, and Kotlin
- Signed in as the customer, themed like your app
- Your support team gets hand-offs in the BoringOps app
9:41
Bisa pindah jadwal kontrol saya ke Kamis sore?
Kamis 16 Okt masih ada slot 15.00 atau 16.30 dengan dr. Rina.
15.00
Pindah jadwalKonfirmasi
Ya, pindahkanBatal
Type a message…
Setup
We install it with you. No "build your own bot" weekend.
Your engineers expose what the three actions need. We do the rest, and we test it against your sandbox before a single customer sees it.
What we need from you
- Your FAQ or help docs
- API access for the three actions
- A sandbox or test account
- One support person for hand-offs
1
Pick three actions
Name the requests your support person already handles by opening your product.
2
Connect FAQ and API
We load your docs and wire the actions to your sandbox. Each action gets a clear summary before it writes.
3
Put the chat where customers are
On your website, WhatsApp, Telegram, or inside your own mobile app. Never in group chats.
4
Watch the first users
Your team sees every hand-off. We add a fourth action only after the first three are trusted.
Who it fits
Software with customers, not a landing page looking for its first ten.
A good fit
- About 30–200 paying customers, and growing
- The same WhatsApp questions every day
- An API or database your team can expose
- School, clinic, lending, logistics, HR, or property software
Not this setup
- A startup with no support load yet
- A bot that should answer every screen in the product
- A self-serve agent builder with public signup
- Replacing your product with a chatbot
Safe by design
Your customers' data. Your rules.
Actions call only the endpoints you allow, with access you control. Conversations are logged for your team, and your data is not used to train AI models.
Security and data- Customer confirms every change. The summary comes first, then the write.
- Only the actions you allow. Everything else is out of reach.
- Hand-off instead of guessing. Unclear chats go to your team.
- Full audit trail. Who asked, what changed, and when.
FAQ
Questions from software teams.
Is this a self-serve agent builder?
No. There is no "create your agent" signup. We install it with your team, test it against your sandbox, and stay with you through the first users.
Why start with only three actions?
Three is enough to take real load off support, and small enough to test properly. We add a fourth only after the first three are trusted by your team and your customers.
What if our API doesn't have the endpoint we need?
Tell us the action anyway. We will tell you quickly whether it is small enough to install, or whether it is really a new product feature you should build first.
Can it answer every question about our product?
It answers from the FAQ and help content you approve. If the answer is not there, it says so and passes the chat to your team instead of making something up.
Do our customers need to install anything?
No. They chat on your website, in a private WhatsApp or Telegram chat, or inside your own mobile app. Group chats are not supported, so every action has one clear customer behind it.
Can the agent run inside our own mobile app?
Yes. A hosted chat screen drops into React Native, Flutter, Swift, and Kotlin apps, signed in as your customer. Your support team answers hand-offs from the BoringOps mobile app.
Who sees the conversations?
Your team, in the BoringOps portal and mobile app. Hand-offs land with the support person you choose, with the full conversation attached.
Start with one workflow
Bring your FAQ and three actions. We'll tell you quickly if it fits.
If the actions are small enough to install, you get a written price. If they are really a new product feature, we will say that too.
What happens next
- You send the form. It takes about two minutes.
- We reply by email with questions or a written quote.
- If you say yes, we install it with your team.