Keamanan & data

Your business data stays in your control.

BoringOps handles invoice fotos, approval decisions, dan financial records. Here's exactly what data we process, where it lives, dan how it's protected.

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What we process

Exactly what data BoringOps touches.

Intake data

Message content

Text, fotos, dan voice notes sent to the BoringOps WhatsApp number. Only private (1-on-1) messages — not group chats. Content is processed for field extraction.

Job records

Structured fields

Vendor names, amounts, dates, categories, dan job types extracted from messages. Stored as structured records in your workspace.

Approval log

Decisions

Approval or rejection decisions, the approver identity, dan the timestamp. Required for audit trail dan ERP sync.

Integration data

ERP credentials

API credentials for Accurate or Xero — stored encrypted dan used only to post approved records. Never shared with third parties.

How data is protected

Security measures in place for all workspaces.

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Encrypted in transit dan at rest

All data transferred over TLS 1.2+. Stored records dan credentials encrypted at rest using AES-256.

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Workspace isolation

Each company's data is stored in its own isolated workspace. No data leakage between clients — critical for KAP dan multi-entity setups.

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Role-based access control

Users only see the departments dan job types they're assigned to. Finance sees finance jobs; maintenance sees maintenance. Admins control access.

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WhatsApp official API

BoringOps uses WhatsApp Business API — the official channel, not a third-party scraper. Messages are not stored beyond what's needed for job creation.

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Data retention control

You control your data retention policy. Workspaces can be deleted on request. No vendor lock-in on historical records — export anytime.

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Self-hosted option

Enterprise teams with strict data residency requirements can opt for a self-hosted deployment on their own infrastructure. Tersedia under the enterprise plan.

Data handling

What we do — dan don't do — with your data.

What we do

  • Process incoming WhatsApp messages for field extraction
  • Store structured job records dan approval logs
  • Post approved records to your connected ERP (Accurate/Xero)
  • Retain an audit trail for as long as you need it
  • Provide export of all data on request

What we don't do

  • Read or store WhatsApp group messages
  • Share your data with third parties or advertisers
  • Train AI models on your business data
  • Retain message fotos beyond job creation
  • Access your ERP beyond posting approved records
FAQ

Security questions from SME teams.

Can BoringOps read our existing WhatsApp chats?

No. BoringOps only receives messages sent directly to the BoringOps number. It does not access existing chats, groups, or contact history.

Where is data stored geographically?

Default deployment uses cloud infrastructure in Southeast Asia. Enterprise deployments can specify region or opt for self-hosted on your own servers.

What happens to our data if we stop using BoringOps?

You can export all data at any time. On cancellation, workspaces are retained for a 30-day grace period, then deleted on request.

Does the AI learn from our invoice data?

No. Your business data is not used to train or fine-tune AI models. Extraction models are pre-trained dan do not adapt on your records.

Have more questions?

Talk through your specific data requirements.

Enterprise teams can discuss custom security review, data residency, dan self-hosted options.

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